Procedures & Cancelation Policies

Provisioning

Provisioning service fee includes shopping, preparation, and delivery. The delivery fee of $80 will not may vary on the villa location. All items are purchased according to availability at the local grocery stores. Please make a comment what items are not allowed for substitutions. As a reminder – our team works hard to full fill all orders at 100%. Indicate an allergies or food sensitivities. Prices and brands due vary from store to store. We constantly update them on a daily bases. WE can be reached via phone, email or texts.

Orders To Go

Orders To Go is our new service to all of our island guests! Orders will be placed from our local restaurants and we are only a delivery service! We ask guests to be patient with us while we still navigating this process to make as friendly and easy to use! All orders must be received 3-4 days before delivery***. Special occasion orders such as cakes, balloons or flowers at least 1-2 weeks prior arrival. Orders can be placed any day during your stay while you enjoying your precious time with family and friends! You tell us where your order is and we will bring it to you! Just let us know and we will make it happen!
We do have set delivery fees according to your villa location on the island which may vary from $35-$100. We always available to discuss them. Gratuity is always greatly appreciated and your support to our local community! Please be reminded that National Parks do not allow glass bottles, spray sun block products. DO NOT FEED OR TOUCH WILD ANIMALS! 

When placing an order please specify any food allergies or sensitivities! All delivery personnel are professionally trained and follow the Covid-19 safety precautions! All coolers and delivery bags are sanitized accordingly! There might time that some orders may not be fulfilled due to limited supplies and stock. We will contact you if there might be any questions. Verification of 18 age and older is required upon drop off of the order. Caribbean Provisions and Planning is fully insured and licensed. Look Forward to serving you and your family! RELAX, we got this!