Procedures & Cancelation Policies
Provisioning Service fee includes shopping preparation and delivery. The delivery fee may vary on the villa location.
When placing an order please specify any food allergies or sensitivities!
All orders must be paid in full upon receiving the invoice. Otherwise, the order will not be delivered and canceled.
Cooler To Go
All orders must be received by 3pm a day before delivery*** and paid promptly upon receiving of the invoice
Coolers(s) must be left at the same location where driver dropped it off! Unless, other drops-off arrangements have been made. If you reorder for the following day your cooler will be swapped out by a fresh one on the delivery day.
If cooler is not received/returned back to us, customer will be charged $40 fee.
When placing an order please specify any food allergies or sensitivities!
All delivery personnel are professionally trained and follow the Covid-19 safety precautions! All coolers and delivery bags are sanitized accordingly!
There might time that some orders may not be fulfilled due to limited supplies and stock. We will contact you right away if there might be any questions.
****Please be aware that certain Nation Park beaches do not allow glass bottles which is most beaches on St Thomas and St John. *****
Verification of 18 age and older is required upon drop off of the cooler.
Caribbean Provisions and Planning is fully insured and licensed.
Look Forward to serving you and your family! RELAX, we got this!
Shopping and Delivery Fee
A flat fee of $50 is added to the service charge. Delivery fee varies on the location of the island:
0-6 miles $50
6-8+ miles $100